Q: What exactly does website migration mean and what does it include?
A: The web site migration service provided by Williams Hostings is completely free and consists of moving all your web files, databases and emails from your current provider to your brand new hosting account with us. We will also edit all the configuration settings needed for your web sites to be fully operational on our state–of–the–art cloud hosting platform.Our technicians are completely capable of moving any sort of site. With years of work experience in this field, they are well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom–made web app with many custom libraries is as easy as moving a plain WordPress–based blog.
Q: How long will it take for my website to be transferred over to your platform?
A: There are lots of aspects to take into account – the overall number of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. Yet, we do our best to implement all website migrations in a 48–hour period. Smaller web sites are transferred much faster – usually in less than 24 hours.
Q: What info will I be asked to give to your Website Migration Department?
A: We don’t request any private data. We will need, though, the login info for your old hosting account and the name of the website that you need to move.
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: While we migrate your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the transfer is done, we’ll ensure that everything is working correctly and that the integrity of your data is not compromised prior to notifying you that the migration is done. Then we will instruct you how to transfer the domain over to your hosting account with us and how to update the DNS resource records.
Q: Will my current hosting provider need to provide any information/help?
A: Nope. We will never contact your web hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can migrate your web site from any hosting provider or any Linux–powered web hosting platform so long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.