Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Site Control Panel you can find a comprehensive Help section featuring a ton of articles and frequently asked questions. They are answered by our support team of practiced techs. Just fill in your question and our clever system will provide you with the best answer.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually explain how to rectify a common issue connected to your web hosting account. You can find the tutorials in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 support service and a sixty–minute support ticket response guarantee. Our capable technicians will be available to you 24–7–365 to respond to your inquiries and to resolve any issue that you could face. Simply open a technical support ticket from the Help section and we will respond in no time.