Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Each ticket you send to our technical help Dept will be replied to in approximately one hour. All popular problems are going to be replied to instantly. Nevertheless, if the support inquiry you have posted needs the aid of a certified technician, we are going to address the ticket to him and will let you know about the delay.

  • Top quality support service
  • Professional Customer Help And Support Service

  • We deliver 24x7 customer assistance through a lightning fast ticket application integrated into your Control Panel. You can easily contact us all the time about any of the applications that come pre–installed on your virtual server, such as the desired Linux OS, the server management panel and our in–house created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Web Site Control Panel that is offered gratis with your VPS includes an integrated article base. You can find a selection of illustrative how–to posts and a collection of step by step video guides that illustrate all the important web site maintenance tasks. You can obtain them by simply clicking the Help or Video control keys in the right part of each Control Panel section.