Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all of our web hosting packages, which means that each support question you email is going to be responded to in less than one hour maximum. Our support crew members have been educated to quickly resolve any issue and to present you with prompt guidance on any trouble that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is offered by a group of experienced techs that are prepared to answer to your question straight away. You can easily speak with the technical support crew by opening a technical support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you may also call us on the telephone or make use of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish support while operating within the Control Panel, you are able to always click on the Help key and find your problem in the list of posts that will pop up. We have as well turned lots of the content articles into video clips. The listing of instructional videos will show up if you click on the Videos key available in each section.