One of the common reasons to get a hosting server of your own is that you will have complete control over the software environment and you could install anything you need. This will permit you to run applications that require certain software in order to be present on the server, which isn't possible with a shared Internet hosting server in which you can install software just within the account, but not on a root level. In case you aren't very experienced with this type of matters, nevertheless, you could encounter complications due to the fact that managing a server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our administrators can easily take care of different tasks which should be performed or can resolve various problems that you might come across.
Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with several mouse clicks whenever you need it and irrespective of the VPS servers package that you have chosen. This can be done either during the order process when you think that you will require support from the very start or later from the virtual private server billing Control Panel in the event that you have problems with any software on the server. Our qualified admins can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers sixty minutes of custom work and you'll be able to use it anytime. The majority of tasks take less than that, consequently the remaining time shall be available for the future and you shall be able to see it in the billing CP constantly. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work which are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the dedicated service which we offer at any time that you need it. If you need some custom work from our admins just after your web server is set up, you may get the upgrade during the server signup process, or when you need something to be done later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our admins on your hosting server, so if you encounter any problems to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts can assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in case you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.