When your website hosting provider offers live chat support, you are able to speak with a representative live and learn useful info or get an issue resolved in a very timely manner. The key advantage of using chat compared to calling to consult with a live person is that you need only a computer with world wide web access, therefore you will not pay any charges in case you're in a different country or state. Furthermore, it is easier to copy and paste details for example domains, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The real-time chat is also a considerably faster option to contact the web hosting service provider's support team compared to using a ticketing system. Last, but not least, when some situation needs a bit more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, so you won't lose time - something that's not possible when you're on the telephone.
Live Chat Support in Web Hosting
We supply a live chat assistance service for all web hosting that we offer and we will help you with almost everything in real time. In case you do not have an account with us yet, we will give you more information about the packages so as to help you to get the most suitable package. In case you are an active client, we will be able to assist you with any billing or general issue along with with a number of common tech troubles, such as an e-mail address setup in a desktop e-mail client. In case you are unable to give us a call for some reason or you are in some country where we don't have a local phone number, the live chat will be the best way to get in touch with us. Of course, some matters require longer time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we are able to save you time and assist you with lots of problems on the chat.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is online every single day, even on holidays and weekends. It is one of the best ways to learn more details about our semi-dedicated servers in case you do not have an account yet or to have some problem resolved if you are a client and our customer support agents will help you instantly regardless of the time of the day you join the chat. If you wonder which package is more suitable for your web sites, if you need advice whether you should acquire a particular upgrade and how to obtain it or when you have troubles setting up an email account on your machine, you will be able to get in touch with us and we will give you the needed information in a timely manner. The live chat is accessible even after our phone lines are off for the day, which means that if you have an account with us, you can rest assured that you'll always enjoy quick assistance with any kind of question or trouble that comes up.